At Randolph Savings Bank, we have always recognized that having your trust is an honor, and we have an obligation to protect that trust. We understand your desire for privacy. That is why the safekeeping of your information is a priority for the management and employees of Randolph Savings Bank.
We often use customer information to provide you with better, more efficient service. Sharing information internally or with our business partners enables us to better understand our customers’ financial needs, allowing us to provide the best possible products and services. Sharing information about our customers is also necessary to deliver everyday conveniences, such as ATM access and enhanced customer service.
HOW WE GATHER INFORMATION
Once you agree to establish an account relationship with us, or apply for credit, we collect nonpublic personal information about you from the following sources:
• Information we receive from you on applications and other forms
• Information about your transactions with us, our affiliates, or others
• Information we receive from a consumer reporting agency
The collection of this information, often necessary to properly evaluate, maintain, and service your account,
may occur at various times while you have an account relationship with us.
WHAT INFORMATION WE DISCLOSE
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law, or otherwise described in this disclosure. Some examples are detailed below.
To assist us in offering you services, we may occasionally share your nonpublic personal information with companies that work for us, such as check printing, data processing, insurance and investment adviser companies. We may disclose the information we collect, as disclosed above in the "How We Gather Information" section, to those companies and other companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
• Information we receive from you on applications or other forms, such as your name, address,
 social security number, assets, and income.
• Information about your transactions with us or others, such as your account balance, payment history,
and parties to transactions, and
• Information we receive from a consumer reporting agency, such as your creditworthiness and
credit history.
These companies might, for example, assist us in offering you certain products and services or help us mail account statements to you. These companies act on our behalf and are obligated to keep the information that we provide to them confidential. These companies will not use the information about you, except to carry out their obligations to us in performing joint marketing services or other services on our behalf.
We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.
OUR FORMER CUSTOMERS
As a former customer of Randolph Savings Bank our Privacy Policy will continue to apply to you.
HOW WE PROTECT YOUR INFORMATION
Keeping your financial information secure is one of our most important responsibilities. We value your trust and handle your information with care. We restrict access to nonpublic personal information about you to our employees who need to know that information to maintain your accounts or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you.
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. Our employees are trained to understand and comply with these information principles.
This commitment supersedes all previously issued Randolph Savings Bank confidentiality and information sharing disclosures. We reserve the right to change this commitment, and any of the practices described in this disclosure, at any time upon proper notice to you.
Randolph Savings Bank recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed this Privacy Policy which is made readily available to our customers. Customers who have questions about the Privacy Policy or have a question about the privacy of their customer information should call Randolph Savings Bank at 877-963-2100.
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